Stage 1 - 21495VIC Diploma of Resort Management (Spa)
First Aid
THHGHS03B Provide first aid
Specialist Spa Units*
WRB25A Provide facial treatments
WRB27A Provide body treatments
WRB28A Provide aesthetic aromatherapy massage
WRBBSX509A Plan the spa program
WRBBSX510A Provide the spa program
WRBCSX405AC Develop a treatment plan for beauty therapy treatments
Resort Core Units
THHCOR03B Follow health, safety and security procedures
THHGHS01B Follow workplace hygiene procedures
Diversity and Conflict
THHGCS03B Deal with conflict situations**
THHGLE09B Manage workplace diversity**
Resort Law
THHGLE20B Develop and update the legal
knowledge required for
business compliance
Resort Reception Services
THHBFO02B Provide accommodation and reception services**
THHBFO08B Conduct night audit**
THHBFO10B Provide porter services
THHGGA01B Communicate on the telephone
THHSOP06B Receive and process reservations
Resort Introductory Finance
THHGFA06A Interpret financial information
Resort Industry Knowledge
THHHCO01B Develop and update hospitality industry knowledge
THTTCO01B Develop and update tourism industry knowledge
* NOTE: Specialist spa units are conducted two days per week throughout each stage of the spa program.
** These units have prerequisite requirements.
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